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Amy Martin // MFA Design Thesis 2010

research

On the subject of email research, there’s more than enough to make your head spin. What follows is my personal working bibliography which varies from the very general to the very specific and isn’t edited yet. If you’re looking for visualization-specific work, a great place to start is the Sociable Media Lab at MIT. I’ve also found a lot of inspiration through Julian Bleecker’s Slow Mail and Slow Messenger projects at the Near Future Laboratory.

If I am feeling particularly ambitious or helpful, I will also link the books and journal articles also. I should stress again that this is a work in progress, doesn’t even remotely cover all of the email research that exists, and some things don’t even have anything to do with email. Also, because I believe in making computers work for me, I ran a script that autolinked all the URLs, if something is broken let me know.

 

references

250 Google Images. (n.d.). James & Joe. Retrieved November 25, 2009, from jamesandjoecreative.blogspot.com/2007/10/250-google-images.html

Abbott, R. (1999). The World As Information: Overload and Personal Design. Exeter: Intellect (Uk).

Ambient Devices. (n.d.). Ambient Devices. Retrieved November 28, 2009, from www.ambientdevices.com/

Anderson, S. (n.d.). The Benefits of Distraction and Overstimulation — New York Magazine . New York Magazine — NYC Guide to Restaurants, Fashion, Nightlife, Shopping, Politics, Movies. Retrieved May 21, 2009, from nymag.com/news/features/56793/index2.html

As the Economy Contracts, the Digital Universe Expands. (n.d.). Network Storage, Data Recovery, Information Management – EMC . Retrieved September 15, 2009, from www.emc.com/digital_universeAttention Deficit Hyperactivity Disorder: Concepts, Controversies, New Directions (Medical Psychiatry). (2007). Stockholm: Informa Healthcare.

BBC NEWS | Technology | Multitaskers bad at multitasking. (n.d.). BBC NEWS | News Front Page. Retrieved September 23, 2009, from news.bbc.co.uk/2/hi/technology/8219212.stm

Barreau, D., & Nardi, B. (1995). Finding and reminding: file organization from the desktop. ACM SIGCHI Bulletin, 27(3), 39-43.

Bauerlein, M. (2008). The Dumbest Generation: How the Digital Age Stupefies Young Americans and Jeopardizes Our Future (Or, Don’t Trust Anyone Under 30). New York: Tarcher.

Beck, J. C., & Davenport, T. H. (2002). The Attention Economy: Understanding the New Currency of Business. New York: Harvard Business School Press.

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Bundesen, C., & Habekost, T. (2008). Principles of Visual Attention: Linking Mind and Brain (Oxford Portraits in Science). New York: Oxford University Press, USA.

Canton, J. (2006). The Extreme Future. New York: Penguin Group USA.

Chung, K., Chiu, C., Xiao, X., & Chi, P. (2009). Stress outsourced: a haptic social network via crowdsourcing. Proceedings of the 27th international conference extended abstracts on Human factors in computing systems, 1, 2439-2448.Cognitive Neuroscience of Attention. (2004). New York: The Guilford Press.

Computer supported cooperative work – Wikipedia, the free encyclopedia. (n.d.). Wikipedia, the free encyclopedia. Retrieved November 29, 2009, from en.wikipedia.org/wiki/Computer_supported_cooperative_work

Cornish, E. (2005). Futuring: The Exploration of the Future (1ST ed.). Bethesda, Maryland: World Future Society.

Crampton, T. (n.d.). E-mail: Still a killer app? – The New York Times. The New York Times – Breaking News, World News & Multimedia. Retrieved October 21, 2009, from www.nytimes.com/2006/03/08/technology/08iht-btemail.html

Crary, J. (2001). Suspensions of Perception: Attention, Spectacle, and Modern Culture (October Books). London: The Mit Press.

Cselle, G. (2008, October 17). Gabor hits Send: “The Future of Email” Talk in Sydney. Gabor Cselle. Retrieved November 30, 2009, from www.gaborcselle.com/blog/2008/10/future-of-email-talk-in-sydney.html

Davidoff, S., Bloomberg, C., Li, I. A., Mankoff, J., & Fussell, S. R. (2005). The Book as User Interface: the Entry Cost to Email for Elders . CHI 2005, 1, 1331-1334.

DeMarinis, P. (n.d.). Paul DeMarinis . Stanford University. Retrieved November 27, 2009, from www.stanford.edu/~demarini/

Denning, S. (n.d.). Exquisite Corpse. Sharon Denning. Retrieved November 27, 2009, from art.denning.net/page.php3?my_title=exquisite+corpse&my_table=a_exquisite

Designing with Psychology in Mind. (n.d.). Upload & Share PowerPoint presentations and documents . Retrieved September 23, 2009, from www.slideshare.net/bokardo/designing-with-psychology-in-mind

Did Darwin Skip Over Email? | Foundry Group. (n.d.). Foundry Group – Home. Retrieved September 23, 2009, from www.foundrygroup.com/wp/2008/04/did-darwin-skip-over-email/

Did Texting Cause Deadly L.A. Train Crash? – CBS News. (n.d.). Breaking News Headlines: Business, Entertainment & World News – CBS News. Retrieved October 9, 2009, from www.cbsnews.com/stories/2008/09/15/national/main4449292.shtml

Diderot, D. (1967). Denis Diderot’s: The Encyclopedia, Selections. New York : Harper Torchbooks / The Academy Library.

Do you know your netiquette? – Technology – News – Manchester Evening News. (n.d.). Manchester Evening News. Retrieved October 18, 2009, from www.manchestereveningnews.co.uk/news/technology/s/207/207556_do_you_know_your_netiquette.html

Dredze, M., Blitzer, J., & Pereira, F. (2006). “Sorry, I Forgot the Attachment”: Email Attachment Prediction.. CEAS, 1, 179-181.

Ducheneaut, N., & Bellotti, V. (2001). mail as habitat: an exploration of embedded personal information management. interactions, 8(5), 30-38.

Ducheneaut, N., & Watts, L. (2005). In Search of Coherence: A Review of E-Mail Research. Human-Computer Interaction, 20(1), 11-48.

Email Client Statistics – Fingerprint. (2008, November 1). Email Client Usage Statistics for Your Mailing List – Fingerprint. Retrieved November 30, 2009, from fingerprintapp.com/email-client-stats

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Exploded view drawing – Wikipedia, the free encyclopedia. (n.d.). Wikipedia, the free encyclopedia. Retrieved November 28, 2009, from en.wikipedia.org/wiki/Exploded_view_drawing

Exponential information growth – Preoccupations. (n.d.). Preoccupations. Retrieved September 23, 2009, from www.preoccupations.org/2007/03/exponential_inf.html

Fisher, D., Brush, A. J., Hogan, B., Smith, M., & Jacobs, A. (2007). Using Social Metadata in Email Triage: Lessons from the Field. Microsoft Research TechReport, 1, 1-9.

Flores, F., Graves, M., Hartfield, B., & Winograd, T. (1988). Computer systems and the design of organizational interaction.. ACM Transactions on Office Information Systems, 6(2), 153-172.

Freeman, J. (2009). The Tyranny of E-mail: The Four-Thousand-Year Journey to Your Inbox. New York: Scribner.

Fry, T. (2008). Design Futuring: Sustainability, Ethics and New Practice. Paris: Berg Publishers.

Gallagher, W. (2009). Rapt: Attention and the Focused Life. New York: Penguin Press.

Gauntlett, D., & Horsley, R. (2004). Web.Studies (Arnold Publication) (2 ed.). London: A Hodder Arnold Publication.

Get the Latest Statistics | Pew Internet & American Life Project. (n.d.). Pew Internet & American Life Project. Retrieved October 27, 2009, from www.pewinternet.org/Data-Tools/Get-The-Latest-Statistics.aspx

Grochow, J. M. (1996). Information Overload: Creating Value With the New Information Systems Technology (Yourdon Press Computing Series). Alexandria, VA: Prentice Hall.

Gruen, D., & Rohall, S. (2004). Lessons from the reMail prototypes. Proceedings of the 2004 ACM conference on Computer supported cooperative work, SESSION: Systems, 152 – 161.

Harrison, C., & Hudson, S. (2009). Texture Displays: A Passive Approach to Tactile Presentation . Proceedings of the 27th Annual SIGCHI Conference on Human Factors in Computing Systems, CHI ’09, Unknown.

Haythornthwaite, C., & Wellman, B. (1998). Work, friendship, and media use for information exchange in a networked organization.. Journal of the American Society for Information Science,, 49(12), 1101-1114.

Healey, C. (2009, May 11). Perception in Visualization. NC State University: Welcome to the Department of Computer Science. Retrieved November 4, 2009, from www.csc.ncsu.edu/faculty/healey/PP/

Human‚Äìcomputer interaction – Wikipedia, the free encyclopedia. (n.d.). Wikipedia, the free encyclopedia. Retrieved November 30, 2009, from en.wikipedia.org/wiki/Human%E2%80%93computer_interaction

If You Printed The Internet . (n.d.). Creative Cloud. Retrieved October 9, 2009, from www.cartridgesave.co.uk/news/if-you-printed-the-internet/

Information overload? Heavy multimedia users are more easily distracted by irrelevant information : Not Exactly Rocket Science. (n.d.). ScienceBlogs. Retrieved September 23, 2009, from scienceblogs.com/notrocketscience/2009/08/information_overload_heavy_multimedia_users_are_more_easily.php

Information, Language and Cognition (Vancouver Series in Cognitive Science). (1991). New York: Oxford University Press, USA.

Jackson, M. (2009). Distracted: The Erosion of Attention and the Coming Dark Age. Buffalo, NY: Prometheus Books.

James, W. (n.d.). The Principles of Psychology . Classics in the History of Psychology. Retrieved August 25, 2009, from psychclassics.yorku.ca/James/Principles/index.htm

Johnson, A., & Proctor, R. W. (2003). Attention: Theory and Practice. Thousand Oaks: Sage Publications, Inc.

Jumping letters in red poncho. (n.d.). we make money not art. Retrieved November 25, 2009, from www.we-make-money-not-art.com/archives/2006/09/paul-de-marinis.php

Klingberg, T. (2008). The Overflowing Brain: Information Overload and the Limits of Working Memory (1 ed.). New York: Oxford University Press, USA.

Lane, C. (n.d.). The Chemistry of Information Addiction: Scientific American. Science News, Articles and Information | Scientific American. Retrieved October 21, 2009, from www.scientificamerican.com/article.cfm?id=are-we-addicted-to-inform

Lanham, R. A. (2006). The Economics of Attention: Style and Substance in the Age of Information (Chicago Studies in Ethnomusicology). Chicago: University Of Chicago Press.

Laurel, B. (2003). Design Research: Methods and Perspectives. London: The Mit Press.

Lohr, S. (n.d.). Is Information Overload a $650 Billion Drag on the Economy? – Bits Blog – NYTimes.com. Technology – Bits Blog – NYTimes.com. Retrieved October 9, 2009, from bits.blogs.nytimes.com/2007/12/20/is-information-overload-a-650-billion-drag-on-the-economy/

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Malone, T. W. (1983). How do people organize their desks? Implications for the design of office information systems.. ACM Transactions on Office Information Systems,, 1(1), 99-112.

Mary Czerwinski – Microsoft Research. (n.d.). Microsoft Research – Turning Ideas into Reality. Retrieved September 23, 2009, from research.microsoft.com/en-us/people/marycz/

Mazalek, A., Lee, J., & Ishii, H. (n.d.). bottlogues. MIT Media Lab – Tangible Media Group. Retrieved November 27, 2009, from tangible.media.mit.edu/project.php?recid=62

Mccarley, J. S., & Wickens, C. D. (2007). Applied Attention Theory. Boca Raton, Florida: Tf-Crc.

Meta Data – the data behind the data. (n.d.). Dallas Litigation Support Firm – Electronic Discovery, Document Imaging Services. Retrieved March 16, 2010, from www.lsilegal.com/misc/metadata.htm

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Mind Hacks: Weight affects our perceptions of importance. (n.d.). Mind Hacks. Retrieved September 23, 2009, from www.mindhacks.com/blog/2009/08/weight_affects_our_p.html

Moggridge, B. (2006). Designing Interactions. London: The Mit Press.

Morville, P. (2005). Ambient Findability: What We Find Changes Who We Become. Sebastopol: O’Reilly Media, Inc..

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Nass, C., & Reeves, B. (2003). The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places (CSLI Lecture Notes). Standford: Center For The Study Of Language And Inf.

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Noam, E. M. (1995, June 16). Visions of the Media Age: Taming the Information Monster. Eli M. Noam – Director, Columbia Institute for Tele-Information. Retrieved October 27, 2009, from www.citi.columbia.edu/elinoam/articles/infomonster.htm

Norman, D. A. (1999). The Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex, and Information Appliances Are the Solution. London: The Mit Press. (Original work published 1998)

Norman, D. A. (2005). Emotional Design: Why We Love (or Hate) Everyday Things. New York: Basic Books.

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Pathak, V., Iftode, L., & Yao, D. (2008). Improving Email Trustworthiness through Social-Group Key Authentication. CEAS, 1, ??.

Pazzani, M. J. (2000). Representation of electronic mail filtering profiles: a user study.. Proceedings of the 2000 international conference on Intelligent user interfaces, 1, 202-206.

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